Virgin Mobile and O2 phone users will not face roaming charges following announcements by other networks to reintroduce extra fees after Brexit.
It means customers travelling to Europe will be able to use their mobile data and make calls and texts on the same deal as they have in the UK.
Vodafone, EE and Three are set to reintroduce roaming fees this year for customers travelling to Europe.
Consumer champion Which? urged the UK and EU to “strike a deal” on charges.
Before the UK left the EU, users were able to use their calls, texts, and data allowance in their mobile plans in any EU country after the bloc removed roaming charges in 2017.
However, the EU trade deal of December 2020 gave mobile operators the option of reintroducing charges.
Prime Minister Boris Johnson tweeted that he welcomed the decisionby Virgin and O2 to keep roaming free across Europe.
I welcome the decision by @VirginMedia and @O2 to keep roaming free, meaning UK citizens can still use their mobile data, calls and texts across Europe with no extra charges. https://t.co/HSsN7pXRtv
— Boris Johnson (@BorisJohnson) January 10, 2022
Virgin Media O2 – the company that owns the Virgin Mobile and O2 networks – said a family of four going abroad for two weeks could see an extra £100 on their bill, based on analysis of rates from other providers.
“We’re starting the year by giving our customers some certainty: we will not be reintroducing roaming fees in Europe for customers on O2 or Virgin Mobile,” said Gareth Turpin, chief commercial officer.
“With many Brits now looking to plan a trip abroad, we’ve got our customers covered and extra roaming charges will be one less thing to worry about.”