Virgin Media customers were left without access to TV services, after the firm suffered a nationwide outage.
The issue which began around 1030am prompted thousands of viewers to report problems
The firm told customers its engineers were working to fix the problem, which hit cities across the country, including London, Birmingham and Manchester.
In a recent update the company said it had restored some channels.
The firm said the issue had been caused by “a major power outage”.
We’re aware of an issue currently affecting TV services and are working hard to resolve this as quickly as possible.
— Virgin Media (@virginmedia) December 2, 2021
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The website Downdetector which tracks outages received more than 18,000 reports of problems at one point.